This is demo of Redmine Helpdesk plugin http://redminecrm.com/projects/helpdesk Redmine Help desk plugin. Helpdesk Plugin; Drive Plugin; CRM Contacts Plugin; RedmineUP Plugins FAQ; Easy Redmine; Easy Redmine Plugins Menu Toggle. Overview; Activity; Roadmap; Issues; Spent time; Contacts; Settings; Helpdesk reports First response time Busiest time of day Customer satisfaction Helpdesk tickets. Directeur des systèmes d'information , RTL Radio Deutschland GmbH … New Plugins . It is increasingly used both to provide external support and, above all, to provide internal support, when we do not need our internal customers to be Redmine users as well. RTL Radio utilise Easy Redmine afin de gérer le helpdesk, les ressources, la présence et bien sûr tous les projets informatiques et logiciels. Editable drag & drop Scrum and Kanban boards and Agile charts. To have Easy Redmine process mailboxes, they need to be connected in the following way. Contribute to ionics/redmine_helpdesk development by creating an account on GitHub. Using both plugins you will be able to provide a complex solution to manage your customer support. Redmine can be used to manage a customer support or internal ticketing system (employees, collaborators, among others). Atom. Redmine Helpdesk Plugin: transforms your Redmine into a featured online support system Manage contacts and deals, store files and track your tasks. Easy customization. Best Regards Peter Premium Professional Redmine Plugins conçus pour gérer tous les aspects de votre entreprise - Projets Agiles, assistance clientèle, clients, finances et plus encore. Content. Explore plugin now! Redmine Helpdesk. Keep full control with reports and filters. 2.2. Adds the email sender-address of an anonymous supportclient to the custom field 'owner-email' of a ticket which was created by a support email. Browse... Register a new plugin. Looking at an issue, you see all customer information with tags, contact information, and previous customer tickets. Contacts, accounts and deals management inside projects. Redmine ticket update reminder plugin that sends email reminder to the assignee and a globally defined cc'd user when the task has not been updated within the desired duration. checklists . Activate Cashflows on your Global Gantt and easily display planned and actual cashflows right in your project … On the task page, you can see the history of messages between the client and the Helpdesk, which has generated that task, and also access their previous tickets. By Kevin Porras (0) Redmine … Adds automation features that save time and makes processing request faster. Εξερευνήστε το plugin τώρα! The GLPi Plugin Directory : All the plugins made for GLPi, by the GLPi open-source community To do this, you can implement the Redmine Help Desk plugin, which stands out for adding the following functions to the platform: Tasks become tickets . agile. Helpdesk executes one-on-one customer service with reply templates, SLA … Mario Viña: 2017-12-05 10:09: 7: Added by Andriy Lesyuk almost 3 years ago RE: Is there a plugin that allows you to create types of ... Plugin … Announcements or discussions about Redmine plugins. Try integrated Help desk solution by Easy Redmine for improved customer care and smoother processing. This plugin allows to send notifications from your Redmine installation to Slack. Lightweight helpdesk plugin for redmine. Gantt Plugin; Mindmaps Plugin; Redmine Outlook Add-in; Blog; Discounts >> BEST REDMINE PLUGINS DISCOUNTS HERE ; 5 free Redmine plugins you should always install . Main functions: Listing, sorting, searching and filtering of the certificates; List rows … You can create a helpdesk for each Redmine … The ultimate tool for customer support. Nous aimons la complexité – avoir recours à une solution tout-en-un est tout simplement merveilleux. Be effective and stylish. Create and manage workflows and sales funnel. Help Desk Try integrated Help desk solution by Easy Redmine for improved customer care and smoother processing. The Helpdesk plugin allows you to convert Redmine into an application for users support such as Zendesk, Freshdesk or Help-Scout. Adds the email sender-address of an anonymous supportclient to the custom field 'owner-email' of a ticket which was created by a support email. We also care about admins. In each of your Redmine … Main features: Fetching emails via POP3/IMAP … agile. With Helpdesk plugin we can give support through Redmine … Leave a Comment / Redmine … Redmine tasks are automatically converted into tickets using this plugin. 2 ticket(s) 2 customer(s) Overview. Here you can browse and search Redmine plugins. Level up your Redmine with RedmineUP plugins and themes. Admin . Allows managing subscribers from CRM contacts and companies. Hide Sidebar CRM A luxury buttons ERPmine Lightbox Plugin 2 Usability. No need to … 0.33.1 (2019-09-24) Compatible with Redmine 3.4.x. General information about Redmine plugins and how to install them into your Redmine can be found at Plugins. With a Redmine 4 individual email notifications and Helpdesk plugin alone, you will be able to provide effective customer service. Administration >> Helpdesk >> All Mailboxes >> Add Mailbox. … Plugins . Redmine Helpdesk Plugin: service desk for Redmine.¶ Helpdesk turns e-mails and Redmine issues into customer support tickets. No need to … 0.30.1 (2019-06-10) Compatible with Redmine … See Mailchimp Integration; Get this plugin. Plugin also allows to auto-renew the certificates and custom issuing/re-issuing and revoking/deleting. Full-responsive theme. Simple, yet powerful checklists for issues. helpdesk. 2.1. This way, we can take advantage of a lot of rich features included on Slack. The theme is designed to style the most popular Redmine plugins from RedmineUP company in particular. Enjoy administration simplicity, adaptivity, … Udforsk plugin nu! Redmine Slack . Enter valid credentials of your mailbox - click Test to make sure Easy Redmine can reach the … Contacts With the CRM plugin… Managing … Answers can be send to the supportclient by checking the support checkbox on a journal. Greetings, Greg The Helpdesk plugin integrates with Redmine tasks and with the CRM Contacts plugin (free version; pro version is not required). Lightweight helpdesk plugin for redmine. This is a bundle of Easy Redmine plugins that streamlines all customer processes. Home; Product; Features; Easy Redmine; Trial . Redmine Helpdesk plugin demo. More than 300.000 Redmine users are supported via this Help desk solution by … All with a light yet robust CRM Plugin. helpdesk. Cashflows . Redmnine Help Desk in Easy Redmine 10 – all you need for professional support is here. Simplify settings of plugin; Fixed: send notifications by HelpDesk mail; Fixed: permissions for view stats; Fixed: request timers (execution, serve, etc) stop\start triggers; Fixed: approve delegate ; Fixed: bugs for Chrome >= 63; Added: create discuss from enroll; Added: send request to departments without service; Added: … Redmine af Easy giver en kompleks HelpDesk løsninger til din professionelle kundepleje. Prozkoumat plugin teď! Answers can be send to the supportclient by checking the support checkbox on a journal. Helpdesk plugin by RedmineUP. Redmine Helpdesk. REDMINE-EVOLUTION theme. Changelog. You can use one or several projects as helpdesk projects. User-friendly interface. Management of Support tickets inside Issues. Redmine by Easy provides a complex HelpDesk solutions for your professional customer care. Supported Premium plugins: Agile, Helpdesk, CRM; Other supported plugins: People, Resources, Finance; Every plugin will look great! Set your SLAs and provide your clients with a top quality support and increase their satisfaction using Easy Redmine Help Desk. Get an instant overview of cash flowing in and out of your projects. πελατών. Redmine VPN plugin is for Web UI OpenSSL certificates accounting and administrating in combining with OpenVPN and Iptables. Plugins. Redmine Equipment and Helpdesk plugin integration; Redmine Storehouse plugin integration; Russian language support; Access rules and roles integration; Developed by Soft Story - a@global-story.ru. Redmine Helpdesk Plugin. Installation notes 1. Environment: Redmine version 3.2.0.stable Ruby version 2.1.5-p273 (2014-11-13) [x86_64-linux-gnu] Rails version 4.2.5 Environment production Database adapter Mysql2 helpdesk-send-to-owner-default is set to "Yes", "owner-email" is checked. Features. crm. Integrated with Helpdesk plugin [Helpdesk - developer's site] [Helpdesk at Redmine.org] Integrated with Invoices plugin [Invoices - developer's site] [Invoices at Redmine.org] Integrated with MailChimp, via an additional plugin. Drag & drop Scrum et Kanban tableau avec des graphiques Agile. Redmine Easy poskytuje komplexní HelpDesk řeÅ¡ení pro vaÅ¡e profesionální péči o zákazníka. Lightweight helpdesk plugin for redmine. Timo Muller. All related contacts can be used to generate a CC list so you can send messages to them as well. Plugins Directory. Subject Author Created Replies Last message; Best plugin for GitHub integration: James Leighs: 2018-01-12 13:50 : 0: Is there a plugin that allows you to create types of projects? invoices. Plugin … Features. Gérez un service à la clientèle complet avec des tickets d'assistance. Easy Redmine allows you to track time spent on tasks and projects in several ways, including stopwatches and manual input of time on tasks. 0.31.4 (2019-06-11) Compatible with Redmine 3.4.x. The revolutionary design. Helpdesk is fully integrated with the Redmine Issues module and Redmine CRM plugin from RedmineUP. It's heavily inspired by Redmine Messenger but supporting only Slack. … This plugin is being the protagonist in my last works of implementation of Redmine in companies and organizations. Now we can start with the actual setup of Helpdesk components. Send to the custom field 'owner-email ' of a lot of rich features included on Slack adds email... O zákazníka a support email and smoother processing integrated Help desk Try integrated Help desk for professional is! They need to be connected in the following way on Slack une solution tout-en-un est tout simplement merveilleux SLAs. 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